Privacy Policy

Effective Date: November 26, 2024
Last Updated: November 26, 2024

EllaDate (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring compliance with the Nigeria Data Protection Regulation (NDPR). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use EllaDate.ng (“EllaDate” or the “Platform”).

By accessing or using EllaDate, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Platform.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information Provided by You

  • Name, email address, phone number, and date of birth.
  • Gender and preferences for matchmaking.
  • Payment details (processed securely by third-party payment processors).
  • Photos, profile details, and content shared on the Platform.

1.2 Automatically Collected Information

  • IP address, browser type, device information, and operating system.
  • Location data (with your consent).
  • Usage data, including interactions with features, pages visited, and session duration.

1.3 Third-Party Information

We may collect information from third parties, such as payment processors or social media accounts linked to your EllaDate profile.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve EllaDate’s services.
  • Process payments for subscriptions and credits.
  • Personalize user experiences and offer matchmaking suggestions.
  • Enhance security, prevent fraud, and enforce our Terms of Service.
  • Communicate updates, promotional offers, or changes to the Platform.

3. Legal Basis for Processing

Under the NDPR, we process your personal data based on the following:

  • Consent: You provide consent when registering and using our services.
  • Performance of a Contract: Data is necessary for providing services you request.
  • Legal Obligations: Compliance with Nigerian laws and regulations.
  • Legitimate Interest: Improving the Platform and protecting user rights.

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: For payment processing, hosting, and analytics.
  • Legal Authorities: If required by law, regulation, or court order.
  • Other Users: Profile details visible to other users as part of the matchmaking process.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights Under NDPR

You have the following rights under the NDPR:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Rectification: Correct inaccuracies in your personal data.
  • Right to Erasure: Request deletion of your data, subject to legal requirements.
  • Right to Restrict Processing: Limit how your data is processed.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Withdraw Consent: Revoke consent for data processing at any time.

To exercise these rights, contact us at support@elladate.ng.

7. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If your data is transferred outside Nigeria, we ensure that it is protected under equivalent standards as provided by the NDPR.

9. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze Platform usage. You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Updates will be posted with the “Last Updated” date, and significant changes will be communicated to users.

11. Contact Us

For questions, concerns, or to exercise your rights under the NDPR, please contact us:

Email: support@elladate.ng
Website: www.elladate.ng